Working efficiently in compliance with regulatory requirements

As an innovative and modern health insurer, IKK Südwest serves more than 635,000 people. The guild health insurance fund focuses on the best possible insurance protection for the health of its insured. As contact persons, the employees are available daily on site, via telephone or digitally, so that access to secure workspaces is essential.
Ensuring this data protection-compliant and efficient IT infrastructure has been a priority for the Head of IT Service – Thomas Schäfer – and his team, but not only since the onset of the pandemic. Because dealing with the sensitive, personal health data of the insured requires specialized handling and increases the requirements for IT security.

New work environments required new IT security measures

While most of the employees at IKK Südwest used the company network to access their workspaces prior to the pandemic, Thomas Schäfer needed to find a solution within just a few days to give employees access to applications and resources if they wanted to access them from their private devices. It was important not only to meet the internal requirements for IT security, but also those of the Independent Data Protection Center Saarland.
Thomas Schäfer became aware of the software solution thanks to an already successful deviceTRUST implementation in a company in the same industry. Thus, after the first contact, an intensive test phase could be initiated in a very short time to check the requirements that IKK Südwest had for deviceTRUST.